Tag: Customer Service
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CenturyLink, Cancellation, and Headache
A few years ago I moved into the mountains outside of Denver. Given the potential for serious adverse weather and the potential not to have service to my cell phone, I thought it prudent to get POTS; plain old telephone service. That’s right, a land line! I know, how retro of me. Almost three years…
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A Samsung Galaxy 8, Phantom Notifications, and @Tmobile’s Dreadful Support
This is a blog of two topics. The first, a brief technical explanation of a problem with my Samsung phone after an upgrade to Android 8.0 (Oreo) pushed by T-Mobile, the subsequent debugging, and hopefully help for anyone else experiencing the issue. The second, my horrible experience with T-Mobile Twitter-based tech support. On April 2,…