Tag: CenturyLink
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Customer Service; Why I am mad before we start talking…
Back in the early ’90s, as part of my interest in phone systems and BBSs, friends and I looked at creating our own voice mail system. Back in the day, voice mail was still a developing technology. It wasn’t just about calling a number and leaving a message if no one answered. Hackers and phreaks…
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“grandfathered” – You don’t know what it means…
Some ten years ago when I first subscribed to Comcast cable TV, after returning to Denver, they had two basic options. Basic meant the absolute bare bones basic channels (locals), nothing else. For ~ $20 more, the Basic Plus, you got 100 more channels including all the “basic” ones we’re used to. I took the…