Month: November 2012

  • The Problem with Overnight Experts

    [This was originally published on attrition.org.] Today’s Example: Robert ‘Bobby’ Siciliano The term “expert” does not have a strict definition. There is no precise time frame or point in time where one moves from layperson to expert. According to Merriam-Webster, an expert is someone “having, involving, or displaying special skill or knowledge derived from training or […]